Last Updated: June 2026
Because CodeCandyBlue products are digital experiences delivered instantly via online login credentials, all sales are considered final once access has been provided.
All CodeCandyBlue games are delivered digitally and accessed instantly through your browser after purchase. There is no physical product, and nothing is shipped to you by mail or courier. Once your payment is processed, you will receive immediate access to your game via email and/or your account on codecandyblue.com. No shipping fees apply, and no delivery times apply beyond the time it takes for your purchase confirmation to process, which is typically instant. If you do not receive access to your game within 15 minutes of purchase, check your spam or junk folder, then contact us at [support email] and we will resolve the issue promptly.
CodeCandyBlue games are sold as digital access licenses rather than physical products. A return does not involve shipping anything back to us — instead, a return removes the game license from your account, revoking your access to play it, and issues a refund to your original payment method. Returns are accepted within 24 hours of purchase, provided the game has not been meaningfully accessed or completed. Once a game has been played or accessed in a meaningful way, it is considered consumed and is no longer eligible for return.
CodeCandyBlue also accepts exchanges within the same 24-hour window. An eligible exchange removes your current game license from your account and replaces it with a different title of your choosing. Exchanges are subject to the same access-eligibility requirements as returns.
Full conditions for returns and exchanges, including handling of technical issues and purchase errors, are outlined in our Refund Policy.